Reference

How We Handle Your Data at bandar sbo2

Your account data — including wallet details for DANA, OVO, and GoPay transactions — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Data collection is minimal and purpose-specificDANA, OVO, GoPay transaction records protectedAccount access secured with OTP verificationData retention follows applicable local lawContact us anytime to request your data
bandar sbo2 How We Handle Your Data at bandar sbo2
KEAMANAN DATA AKUN

How We Protect and Manage Your Information

Account Security Every login triggers an OTP sent to your registered number. We do not store your wallet PIN or payment credentials — those stay inside your DANA, OVO, or GoPay app at all times.
Cookie Management We use session cookies to keep you logged in and remember your payment method preference. You can clear or block cookies through your mobile or desktop browser settings without losing your account.
Data Retention Transaction records linked to your GoPay, OVO, or DANA deposits are kept only as long as needed for account reconciliation. Once that period passes, records are removed from our active database.
Your Access Rights You can request a full export of the data we hold on your account at any time. Submit the request through Account Settings or via live chat, and we will process it in line with applicable local law.
HUBUNGI TIM KAMI

Reach Us About Your Privacy

Live Chat Open the live chat window from your account dashboard. Our support team is available around the clock to handle privacy queries, data access requests, and account security concerns.
Email Support Send your data request or privacy concern to our support email. Include your registered account ID so we can locate your records and respond within a reasonable timeframe.
Account Help Centre Log in and navigate to Account Settings, then select Privacy and Data. From there you can review what data is stored, update your contact details, or submit a formal deletion request.

Common Questions About Your Privacy

We collect your registered contact details, login activity, and payment records associated with your DANA, OVO, or GoPay wallet. We collect only what is needed to run and secure your account.

We do not sell your data. We share it only with the payment processors that handle your wallet transactions — such as DANA, OVO, and GoPay — and only to the extent needed to complete those transfers.

Transaction records are kept for as long as required for account reconciliation and any dispute resolution process. After that period, they are removed from our active systems in line with applicable local law.

Log in, go to Account Settings, and select Privacy and Data to submit a data export request. You can also send the request through live chat with your account ID for faster processing.

Yes. Where local law in Indonesia permits, you can request deletion of your account data. Submit the request via Account Settings or live chat. Some records may be retained if required by applicable regulations.

Cookies maintain your session and remember preferences like your payment method. You can manage or clear cookies through your browser settings on mobile or desktop without losing access to your account.